Our agents are hired through a series of tests and interviews. Continuous improvement is emphasized through frequent training programs and performance reviews.
Candidates are then trained in:
Accent neutralization
Cultural training
Business Development Skills
Personality Development
Marketing strategies and techniques
Soft skills
Client-specific training regarding the client's product and service offerings
We are looking for individuals, who have good spoken English and excellent communication skills and are fast learners with a go-getter attitude!
plus…
a flair for marketing and will to earn money…
Our HR policies focus on and strive to constantly improve agent productivity through motivational tools such as:
Employee of the month - nominated by employees
Attendance awards
Monthly awards based on perfect attendance, highest call accuracy and highest call management
Seasonal contests with appropriate prizes
Team recognition
Weekly incentives based on 'on-line' time, attendance and call center statistics
Cash bonus for highest productivity
Cash bonus for highest quality
Provision for recreational room for stress reduction and relaxation
Our offer includes a chance to:
Work in a world class organization
Earn up to Rs 20,000 a month
Earn while you are still in college
Launch your career in a dynamic result-oriented industry
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